https://questarworld.com/contact-us/At Questar World Ltd., we stand behind the quality of our products and are committed to your satisfaction.

Warranty Coverage

• Heat Pumps are covered by a limited warranty of up to 10 years against manufacturing defects.

• All other products are covered under the original manufacturer’s warranty for manufacturing defects.

Please refer to the product documentation or contact us for details specific to each product’s warranty terms.

Returns

• Returns will not be accepted without a Return Authorization Number (RA#).
  To request a return authorization, please contact our customer service team.

• Returned items must be unused, in original packaging, and include all components and documentation.

Need Help?

If you experience any issues with your purchase or need assistance with warranty or return claims, please contact our customer service team:

• Call us: [Insert Customer Service Phone Number]

• Submit an inquiry: Visit our Contact Page

We are here to help resolve your issue quickly and efficiently.

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Let me know if you’d like this policy adapted for printed documents, invoices, or email confirmations.

 

Need help?

 

Contact us at  contact us for questions related to refunds and returns.